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Skill-enhancing human resource practices and firm performance: the mediating role of innovativeness

Skill-enhancing human resource practices and firm performance: the mediating role of innovativeness The purpose of this study is to investigate the interplay of skill-enhancing human resources (HR) practices, innovativeness and firm performance.Design/methodology/approachData from 211 valid cases were gathered through an online survey and face-to-face interviews with Albanian tourism firms. Structural equation modeling was implemented to test the proposed hypotheses.FindingsThe results suggest that HR training has a positive influence on innovativeness, which in turn affects positively firm performance. Thus, there is a mediation effect of innovativeness in the link between training and performance.Research limitations/implicationsThe findings are in line with the strategic perspective on HR management, which suggests that HR practices are likely to indirectly affect firm performance. However, results should be interpreted with caution due to the cross-sectional nature of the data.Practical implicationsHR training practices may help tourism firms to increase their innovation orientation and ultimately improve their performance outcomes.Originality/valueInvestigating the mediation role of innovativeness on the relationship between skill-enhancing HR practices and firm performance within the tourism context is the core contribution. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Tourism Review Emerald Publishing

Skill-enhancing human resource practices and firm performance: the mediating role of innovativeness

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Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
1660-5373
DOI
10.1108/tr-10-2019-0429
Publisher site
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Abstract

The purpose of this study is to investigate the interplay of skill-enhancing human resources (HR) practices, innovativeness and firm performance.Design/methodology/approachData from 211 valid cases were gathered through an online survey and face-to-face interviews with Albanian tourism firms. Structural equation modeling was implemented to test the proposed hypotheses.FindingsThe results suggest that HR training has a positive influence on innovativeness, which in turn affects positively firm performance. Thus, there is a mediation effect of innovativeness in the link between training and performance.Research limitations/implicationsThe findings are in line with the strategic perspective on HR management, which suggests that HR practices are likely to indirectly affect firm performance. However, results should be interpreted with caution due to the cross-sectional nature of the data.Practical implicationsHR training practices may help tourism firms to increase their innovation orientation and ultimately improve their performance outcomes.Originality/valueInvestigating the mediation role of innovativeness on the relationship between skill-enhancing HR practices and firm performance within the tourism context is the core contribution.

Journal

Tourism Review – Emerald Publishing

Published: Nov 18, 2021

Keywords: Hiring; Training; Firm performance; Innovativeness; Human resources practices; 关键词 人力资源; 招聘; 培训; 创新; 公司业绩; Recursos humanos; Contratación; Formación; Innovación; Desempeño empresarial

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