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Silence during intercultural communication: a case study

Silence during intercultural communication: a case study This is a case study of USA‐Japan intercultural communication, analyzing a one‐hour meeting between a US manager, a Japanese manager and a Japanese junior staff member of a US company operating in Japan. The study focuses on miscommunication caused by pragmatic transfer from Japanese, especially relating to silence, the ambiguity of “yes”, and different strategies of politeness between the US and Japanese managers. It is also discussed how both native and non‐native speakers should make their approach in order to understand each other and co‐construct the conversation in intercultural communication in an age when English is becoming a global language and could be separated from the cultures of English‐speaking countries. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Corporate Communications An International Journal Emerald Publishing

Silence during intercultural communication: a case study

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References (16)

Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
1356-3289
DOI
10.1108/13563280410564066
Publisher site
See Article on Publisher Site

Abstract

This is a case study of USA‐Japan intercultural communication, analyzing a one‐hour meeting between a US manager, a Japanese manager and a Japanese junior staff member of a US company operating in Japan. The study focuses on miscommunication caused by pragmatic transfer from Japanese, especially relating to silence, the ambiguity of “yes”, and different strategies of politeness between the US and Japanese managers. It is also discussed how both native and non‐native speakers should make their approach in order to understand each other and co‐construct the conversation in intercultural communication in an age when English is becoming a global language and could be separated from the cultures of English‐speaking countries.

Journal

Corporate Communications An International JournalEmerald Publishing

Published: Dec 1, 2004

Keywords: Communication; Cross‐cultural management; Languages; United States of America; Japan

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