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Service Protocols

Service Protocols Describes a method to assist in the achievement of Patient Charter standards. Service Protocols are multi‐disciplinary in their approach and can be used as a one‐off approach or in conjunction with other quality assurance methods. Gives an example of a Service Protocol applied to an out‐patient department and discusses the benefits of the method for this and other services. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Health Care Quality Assurance Emerald Publishing

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Publisher
Emerald Publishing
Copyright
Copyright © 1994 MCB UP Ltd. All rights reserved.
ISSN
0952-6862
DOI
10.1108/09526869410055767
pmid
10135300
Publisher site
See Article on Publisher Site

Abstract

Describes a method to assist in the achievement of Patient Charter standards. Service Protocols are multi‐disciplinary in their approach and can be used as a one‐off approach or in conjunction with other quality assurance methods. Gives an example of a Service Protocol applied to an out‐patient department and discusses the benefits of the method for this and other services.

Journal

International Journal of Health Care Quality AssuranceEmerald Publishing

Published: Apr 1, 1994

Keywords: Health care; Hospitals; National Health Service; Quality; Service

References