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Service innovations enabled by the “internet of things”

Service innovations enabled by the “internet of things” Purpose– The purpose of this paper is to develop a new conceptual framework that reflects network dynamics in Internet of Things (IoT)-enabled service innovation processes. Design/methodology/approach– Based on literature on service innovations, business networks and IoT, dynamic concepts are selected. Aided by information about an evolving case “The connected vehicle”, propositions about interaction between the variables in the framework are formulated. Findings– A conceptual framework consisting of four interacting variables: overlapping, intermediating, objectification of actors and business modelling is developed, linking several streams of research. Propositions are motivated and issues for further research questions formulated. Research limitations/implications– The framework may stimulate further research on IoT-enabled service innovations. Practical implications– Understanding network dynamics for developing and implementing business models for service innovations. Originality/value– The conceptual framework provides an original contribution to understanding IoT-enabled service innovations. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png IMP Journal Emerald Publishing

Service innovations enabled by the “internet of things”

Andersson, Per; Mattsson, Lars-Gunnar
IMP Journal , Volume 9 (1): 22 – Apr 13, 2015
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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
2059-1403
DOI
10.1108/IMP-01-2015-0002
Publisher site
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Abstract

Purpose– The purpose of this paper is to develop a new conceptual framework that reflects network dynamics in Internet of Things (IoT)-enabled service innovation processes. Design/methodology/approach– Based on literature on service innovations, business networks and IoT, dynamic concepts are selected. Aided by information about an evolving case “The connected vehicle”, propositions about interaction between the variables in the framework are formulated. Findings– A conceptual framework consisting of four interacting variables: overlapping, intermediating, objectification of actors and business modelling is developed, linking several streams of research. Propositions are motivated and issues for further research questions formulated. Research limitations/implications– The framework may stimulate further research on IoT-enabled service innovations. Practical implications– Understanding network dynamics for developing and implementing business models for service innovations. Originality/value– The conceptual framework provides an original contribution to understanding IoT-enabled service innovations.

Journal

IMP Journal – Emerald Publishing

Published: Apr 13, 2015

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