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A multidimensional scale was developed to measure the cuteness experience a destination can offer. In doing so, this paper attempts to explore the implications of the cuteness aesthetics for destination marketing.Design/methodology/approachThe procedure of scale development was followed. A survey was administered to a college student sample. The scale of cuteness experience was validated. A four-point scale turned out to be effective in terms of measurement.FindingsThe results show that cuteness experience of a destination consists of five dimensions: smallness, irregularity, roundness, lightness and creativity.Research limitations/implicationsThe cuteness attributes have significant implications for promoting destinations to the East Asian markets, which have seen the rise of the cute culture in recent decades.Originality/valueThis study identified a unique selling point of destinations, namely, cuteness as a destination attribute. The study results also contribute to understanding of destination personality by drawing attention to the childlike personality trait: cuteness.
Journal of Hospitality and Tourism Insights – Emerald Publishing
Published: Jul 19, 2021
Keywords: Aesthetic experience; Cuteness dimensions; Cuteness perception; Destination marketing; Macau
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