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Segmentation of Markets Based on Customer Service

Segmentation of Markets Based on Customer Service This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/EUM0000000000369. When citing the article, please cite: Arun Sharma, Douglas M. Lambert, (1990), ―Segmentation of Markets Based on Customer Service‖, International Journal of Physical Distribution & Logistics Management, Vol. 20 Iss: 7, pp. 19 - 27. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Physical Distribution & Logistics Management Emerald Publishing

Segmentation of Markets Based on Customer Service

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Publisher
Emerald Publishing
Copyright
Copyright © 1994 MCB UP Ltd. All rights reserved.
ISSN
0960-0035
DOI
10.1108/09600039410757649
Publisher site
See Article on Publisher Site

Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/EUM0000000000369. When citing the article, please cite: Arun Sharma, Douglas M. Lambert, (1990), ―Segmentation of Markets Based on Customer Service‖, International Journal of Physical Distribution & Logistics Management, Vol. 20 Iss: 7, pp. 19 - 27.

Journal

International Journal of Physical Distribution & Logistics ManagementEmerald Publishing

Published: May 1, 1994

Keywords: Customer service; Industrial marketing; Logistics; Market segmentation; Marketing strategy

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