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Searching for the ‘Holy Grail’ at ICL

Searching for the ‘Holy Grail’ at ICL Analyses ICL (formerly International Computers, Ltd), founded in 1968, which was taken over (90.1%) by Fujitsu, that operates in over 80 countries and employs 21,000 people — mostly in Europe. Believes that implementing knowledge management — as a key business process — can aid in organizational learning. Comments on Elizabeth Lank, programme director, knowledge management at ICL, whose mission (Holy Grail) is to focus management attention on identifying, managing and sharing knowledge ideas and expertise as a key asset throughout ICL. Further discusses the programme to implement a knowledge management programme in ICL, plus possible hurdles. Warns there are major traps on the way to grasping this particular Holy Grail. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The Antidote Emerald Publishing

Searching for the ‘Holy Grail’ at ICL

The Antidote , Volume 2 (2): 3 – Apr 1, 1997

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Publisher
Emerald Publishing
Copyright
Copyright © 1997 MCB UP Ltd. All rights reserved.
ISSN
1363-8483
DOI
10.1108/EUM0000000006336
Publisher site
See Article on Publisher Site

Abstract

Analyses ICL (formerly International Computers, Ltd), founded in 1968, which was taken over (90.1%) by Fujitsu, that operates in over 80 countries and employs 21,000 people — mostly in Europe. Believes that implementing knowledge management — as a key business process — can aid in organizational learning. Comments on Elizabeth Lank, programme director, knowledge management at ICL, whose mission (Holy Grail) is to focus management attention on identifying, managing and sharing knowledge ideas and expertise as a key asset throughout ICL. Further discusses the programme to implement a knowledge management programme in ICL, plus possible hurdles. Warns there are major traps on the way to grasping this particular Holy Grail.

Journal

The AntidoteEmerald Publishing

Published: Apr 1, 1997

Keywords: Knowledge workers; Business policy; Business strategy; ICL; Organizational learning

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