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Satisfy Your Internal Customers

Satisfy Your Internal Customers The lack of close attention to internal suppliercustomer relationships can jeopardize external customer satisfaction. Companies must ensure that all customers are satisfiedboth within and outside of the firm. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Business Strategy Emerald Publishing

Satisfy Your Internal Customers

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0275-6668
DOI
10.1108/eb039449
Publisher site
See Article on Publisher Site

Abstract

The lack of close attention to internal suppliercustomer relationships can jeopardize external customer satisfaction. Companies must ensure that all customers are satisfiedboth within and outside of the firm.

Journal

Journal of Business Strategy – Emerald Publishing

Published: Jun 1, 1991

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