Review article New roles for employee assistance programmes in the 1990s: occupational social work is back and different

Review article New roles for employee assistance programmes in the 1990s: occupational social... Reviews the differences between employee assistance programmes (EAPs) in the USA and the UK, but also identifies convergent trends in the employment environment in both countries. Discusses recent developments for professional EAPs in the USA to be driven by occupational social work models, and for the interests of the employer to be taken more fully into account. Evaluates the extent to which these models represent a source of complexity and friction with the personnel management and trade union interests: in this respect, considers especially issues of confidentiality in the counselling relationship and potential conflict with the management advisory and consultancy role being advocated for EAPs. Concludes by suggesting that EAPs in the UK should reaffirm their basic values of individual confidential counselling, even if this stance does not always assure for them a high status or harmonious role. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Personnel Review Emerald Publishing

Review article New roles for employee assistance programmes in the 1990s: occupational social work is back and different

Personnel Review, Volume 25 (1): 6 – Feb 1, 1996

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Publisher
Emerald Publishing
Copyright
Copyright © 1996 MCB UP Ltd. All rights reserved.
ISSN
0048-3486
DOI
10.1108/00483489610106181
Publisher site
See Article on Publisher Site

Abstract

Reviews the differences between employee assistance programmes (EAPs) in the USA and the UK, but also identifies convergent trends in the employment environment in both countries. Discusses recent developments for professional EAPs in the USA to be driven by occupational social work models, and for the interests of the employer to be taken more fully into account. Evaluates the extent to which these models represent a source of complexity and friction with the personnel management and trade union interests: in this respect, considers especially issues of confidentiality in the counselling relationship and potential conflict with the management advisory and consultancy role being advocated for EAPs. Concludes by suggesting that EAPs in the UK should reaffirm their basic values of individual confidential counselling, even if this stance does not always assure for them a high status or harmonious role.

Journal

Personnel ReviewEmerald Publishing

Published: Feb 1, 1996

Keywords: Employee assistance programmes; Human resource management; Human resource management; United Kingdom; USA

References

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