Restructuring a higher education institution A case study from a developing country

Restructuring a higher education institution A case study from a developing country Purpose – The competitive environment facing all organizations has forced many of them to choose strategies that enhance organizational effectiveness and efficiency. Re‐engineering is one of the tools used in administering productivity improvements, cost control and asset management. Design/methodology/approach – This paper examines the re‐engineering process of a higher education institution (HEI) in Malaysia. The impact of cost reduction strategies linked to the overall performance of the organization is discussed in comparison to management system prior to restructuring; vision, mission and strategic direction; core business processes; financial performance analysis; corporate and organizational structure; reorganization of learning centers; courses offered; human resource policies and customers feedback. Findings – The study found that generally the HEI focused on the cost‐cutting strategy especially on cost of sales and operational expenses. Consequently, there were increases in the utilization of the learning; occupancy of the learning centers; number of home courses offered increased and a decrease in employment of part‐time teaching staff. There were also marked improvements in academic networks and partnerships that provide for knowledge exchange and transfer. Originality/value – Although a number of studies have been carried out in Malaysia, very few have concentrated on restructuring process of higher educational institutions. This study critically examines the restructuring process and the major gains of a higher educational institution that embarked on a restructuring program to fully meet its objectives of high quality education and training. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Educational Management Emerald Publishing

Restructuring a higher education institution A case study from a developing country

Loading next page...
 
/lp/emerald-publishing/restructuring-a-higher-education-institution-a-case-study-from-a-Mr0JVFs70r
Publisher
Emerald Publishing
Copyright
Copyright © 2006 Emerald Group Publishing Limited. All rights reserved.
ISSN
0951-354X
DOI
10.1108/09513540610665397
Publisher site
See Article on Publisher Site

Abstract

Purpose – The competitive environment facing all organizations has forced many of them to choose strategies that enhance organizational effectiveness and efficiency. Re‐engineering is one of the tools used in administering productivity improvements, cost control and asset management. Design/methodology/approach – This paper examines the re‐engineering process of a higher education institution (HEI) in Malaysia. The impact of cost reduction strategies linked to the overall performance of the organization is discussed in comparison to management system prior to restructuring; vision, mission and strategic direction; core business processes; financial performance analysis; corporate and organizational structure; reorganization of learning centers; courses offered; human resource policies and customers feedback. Findings – The study found that generally the HEI focused on the cost‐cutting strategy especially on cost of sales and operational expenses. Consequently, there were increases in the utilization of the learning; occupancy of the learning centers; number of home courses offered increased and a decrease in employment of part‐time teaching staff. There were also marked improvements in academic networks and partnerships that provide for knowledge exchange and transfer. Originality/value – Although a number of studies have been carried out in Malaysia, very few have concentrated on restructuring process of higher educational institutions. This study critically examines the restructuring process and the major gains of a higher educational institution that embarked on a restructuring program to fully meet its objectives of high quality education and training.

Journal

International Journal of Educational ManagementEmerald Publishing

Published: Jun 1, 2006

Keywords: Organizational restructuring; Business process re‐engineering; Higher education; Malaysia

References

  • Business process re‐engineering in theory and practice: business paradise regained?
    Grint, K.; Wilcocks, L.

You’re reading a free preview. Subscribe to read the entire article.


DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

Search

Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly

Organize

Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.

Access

Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Elsevier, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

DeepDyve

Freelancer

DeepDyve

Pro

Price

FREE

$49/month
$360/year

Save searches from
Google Scholar,
PubMed

Create folders to
organize your research

Export folders, citations

Read DeepDyve articles

Abstract access only

Unlimited access to over
18 million full-text articles

Print

20 pages / month

PDF Discount

20% off