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Reshaping a Logistics Group for the Future

Reshaping a Logistics Group for the Future Explains how DHL International is reshaping a highly successfultransport company of today into a service provider of logisticssolutions for tomorrow. Explores the significance of valueaddedservices the term courier is no longer applicablein todays competitive global environment, where speed is the essence.Transport, inventory management and location of warehousing all nowcontribute towards the ultimate in customer service with the emphasis oncosteffectiveness. Transport solutions have now replaced the movementof freight as a mission concept, involving staff training, changes inorganizational structure, joint charter operations, express logisticscentres, all logistics innovations being driven by IT. Sees expressdistribution as the core business of the future. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Physical Distribution & Logistics Management Emerald Publishing

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0960-0035
DOI
10.1108/EUM0000000000413
Publisher site
See Article on Publisher Site

Abstract

Explains how DHL International is reshaping a highly successfultransport company of today into a service provider of logisticssolutions for tomorrow. Explores the significance of valueaddedservices the term courier is no longer applicablein todays competitive global environment, where speed is the essence.Transport, inventory management and location of warehousing all nowcontribute towards the ultimate in customer service with the emphasis oncosteffectiveness. Transport solutions have now replaced the movementof freight as a mission concept, involving staff training, changes inorganizational structure, joint charter operations, express logisticscentres, all logistics innovations being driven by IT. Sees expressdistribution as the core business of the future.

Journal

International Journal of Physical Distribution & Logistics ManagementEmerald Publishing

Published: Mar 1, 1992

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