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Researching performance measurement systems An information systems perspective

Researching performance measurement systems An information systems perspective Purpose – This paper aims to clarify the notions that underlie performance measurement systems (PMS) and to propose an information systems (IS)‐based characterisation and definition of PMS, that is, as a performance management information system (PMIS). Design/methodology/approach – Research on PMS can be enhanced by a clear, precise and uniform characterisation of this research object in IS terms A classification scheme is developed and the contribution areas of an IS perspective to PMS research are presented and exemplified. Findings – The knowledge developed in IS research in the form of IS theories, models and methods can be applied in research on PMS, particularly in empirical studies that analyse the individual and organisational behaviours associated with the PMS phenomenon. Research limitations/implications – The conceptualisation and definition of PMS, as found in the literature, have not truly reflected their basic nature and characterisation as IS. Practical implications – The research benefits of an IS‐based approach are illustrated through a PMS usage model founded on IS theory. In so doing, a contribution is made to the PMS research field by reinforcing its theoretical and empirical foundations. Originality/value – This study proposes a novel and demonstrably useful IS‐based perspective, including an improved conceptualization and definition of PMS. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Operations & Production Management Emerald Publishing

Researching performance measurement systems An information systems perspective

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Publisher
Emerald Publishing
Copyright
Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
ISSN
0144-3577
DOI
10.1108/01443570810881802
Publisher site
See Article on Publisher Site

Abstract

Purpose – This paper aims to clarify the notions that underlie performance measurement systems (PMS) and to propose an information systems (IS)‐based characterisation and definition of PMS, that is, as a performance management information system (PMIS). Design/methodology/approach – Research on PMS can be enhanced by a clear, precise and uniform characterisation of this research object in IS terms A classification scheme is developed and the contribution areas of an IS perspective to PMS research are presented and exemplified. Findings – The knowledge developed in IS research in the form of IS theories, models and methods can be applied in research on PMS, particularly in empirical studies that analyse the individual and organisational behaviours associated with the PMS phenomenon. Research limitations/implications – The conceptualisation and definition of PMS, as found in the literature, have not truly reflected their basic nature and characterisation as IS. Practical implications – The research benefits of an IS‐based approach are illustrated through a PMS usage model founded on IS theory. In so doing, a contribution is made to the PMS research field by reinforcing its theoretical and empirical foundations. Originality/value – This study proposes a novel and demonstrably useful IS‐based perspective, including an improved conceptualization and definition of PMS.

Journal

International Journal of Operations & Production ManagementEmerald Publishing

Published: Jun 19, 2008

Keywords: Performance management systems; Information systems; Organizational performance; Performance measures

References