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Relationships among ERP, supply chain orientation and operational performance

Relationships among ERP, supply chain orientation and operational performance PurposeThe purpose of this paper is to investigate the interactions among enterprise resource planning (ERP) practices, supply chain orientation (SCO), and operational performance (OPER) by forming a macro perspective based on a scientific foundation powered by a resource-based view.Design/methodology/approachExploratory and confirmatory factor analyses were used to verify the underlying dimensions of SCO and ERP practices. The covariance-based structural equation modeling was employed to test the direct and indirect effects of SCO and ERP practices constructs on OPER.FindingsResults revealed that SCO has significant and positive effects on OPER, whereas ERP practices do not. Moreover, the indirect effect of ERP practices with the mediating effects of SCO is stronger than their direct effects. In addition, the origin of the ERP practices is found to be an important critical success factor.Originality/valueAlthough much research has investigated the direct effect of ERP practices on performance, this study points out the importance of SCO in observing the stronger impacts of ERP practices. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Benchmarking: An International Journal Emerald Publishing

Relationships among ERP, supply chain orientation and operational performance

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1463-5771
DOI
10.1108/BIJ-11-2015-0116
Publisher site
See Article on Publisher Site

Abstract

PurposeThe purpose of this paper is to investigate the interactions among enterprise resource planning (ERP) practices, supply chain orientation (SCO), and operational performance (OPER) by forming a macro perspective based on a scientific foundation powered by a resource-based view.Design/methodology/approachExploratory and confirmatory factor analyses were used to verify the underlying dimensions of SCO and ERP practices. The covariance-based structural equation modeling was employed to test the direct and indirect effects of SCO and ERP practices constructs on OPER.FindingsResults revealed that SCO has significant and positive effects on OPER, whereas ERP practices do not. Moreover, the indirect effect of ERP practices with the mediating effects of SCO is stronger than their direct effects. In addition, the origin of the ERP practices is found to be an important critical success factor.Originality/valueAlthough much research has investigated the direct effect of ERP practices on performance, this study points out the importance of SCO in observing the stronger impacts of ERP practices.

Journal

Benchmarking: An International JournalEmerald Publishing

Published: Jul 3, 2017

References