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Relationship of organization citizenship behavior and objective productivity to managerial evaluations of performance in India

Relationship of organization citizenship behavior and objective productivity to managerial... This paper replicates with a unionized, Indian sample, the wellestablished finding that managerial evaluations of employee performance are affected by both objective productivity and organizational citizenship behavior. Data from the managers of 104 Indian pharmaceutical salesrepresentatives and company records replicated the findings of previous research. While objective productivity alone accounted for 9 percent of the variance in subjective performance, objective productivity and organizational citizenship behavior together accounted for 41 percent of the variance. Implications of the findings for future research and managerial practice are discussed. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Commerce and Management Emerald Publishing

Relationship of organization citizenship behavior and objective productivity to managerial evaluations of performance in India

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1056-9219
DOI
10.1108/10569210580000198
Publisher site
See Article on Publisher Site

Abstract

This paper replicates with a unionized, Indian sample, the wellestablished finding that managerial evaluations of employee performance are affected by both objective productivity and organizational citizenship behavior. Data from the managers of 104 Indian pharmaceutical salesrepresentatives and company records replicated the findings of previous research. While objective productivity alone accounted for 9 percent of the variance in subjective performance, objective productivity and organizational citizenship behavior together accounted for 41 percent of the variance. Implications of the findings for future research and managerial practice are discussed.

Journal

International Journal of Commerce and ManagementEmerald Publishing

Published: Nov 30, 2005

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