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Relationship between logistic service and maintenance costs of warehouses

Relationship between logistic service and maintenance costs of warehouses Purpose – The purpose of this paper is to prove that maintenance cost of warehouses is correlated to the performance of the logistic business, together with other relevant operational factors. Design/methodology/approach – The relationships between indicators of logistic service level performance are examined using a linear regression analysis of a dataset collected from a number of distribution facilities operated by a leading global freight provider throughout Italy. Findings – Expenditures in building maintenance contribute to improve the punctuality of deliveries with resulting improved quality of customer service. Research limitations/implications – Further research may gainfully generalise the model by examining other geographical areas and longer observation periods. Practical implications – It is suggested that logistic buildings have to be maintained not only to preserve the functional and economic value of the asset, but also to strengthen the competitive advantage of the logistic business. Originality/value – The business performance is very likely to be influenced not only by variables related to the business process, but also by non‐operational factors, such as warehouse building performance. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Facilities Emerald Publishing

Relationship between logistic service and maintenance costs of warehouses

Alberto De Marco; Giulio Mangano
Facilities , Volume 29 (9/10): 11 – Jul 5, 2011
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References (24)

Publisher
Emerald Publishing
Copyright
Copyright © 2011 Emerald Group Publishing Limited. All rights reserved.
ISSN
0263-2772
DOI
10.1108/02632771111146323
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to prove that maintenance cost of warehouses is correlated to the performance of the logistic business, together with other relevant operational factors. Design/methodology/approach – The relationships between indicators of logistic service level performance are examined using a linear regression analysis of a dataset collected from a number of distribution facilities operated by a leading global freight provider throughout Italy. Findings – Expenditures in building maintenance contribute to improve the punctuality of deliveries with resulting improved quality of customer service. Research limitations/implications – Further research may gainfully generalise the model by examining other geographical areas and longer observation periods. Practical implications – It is suggested that logistic buildings have to be maintained not only to preserve the functional and economic value of the asset, but also to strengthen the competitive advantage of the logistic business. Originality/value – The business performance is very likely to be influenced not only by variables related to the business process, but also by non‐operational factors, such as warehouse building performance.

Journal

Facilities – Emerald Publishing

Published: Jul 5, 2011

Keywords: Facilities management; Logistics; Maintenance costs; Regression analysis; Warehouses; Distribution management; Maintenance; Italy

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