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Reference librarians and the Internet: a qualitative study

Reference librarians and the Internet: a qualitative study Reference librarians must interact daily with Internet-based technologies. Communicating with others through listservs and e-mail, avoiding information overload, answering reference questions with both print and electronic sources and dealing with patrons' perceptions of the authoritative nature of Web-based information are all many of the ways in which most reference librarians must navigate the depths of cyberspace. Uses qualitative survey data to find patterns and themes among librarians with regard to their attitudes toward reference services and related professional activities. Includes a selection of categorized survey responses, interpretation of the data by the author and suggestions for further research. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Reference Services Review Emerald Publishing

Reference librarians and the Internet: a qualitative study

Reference Services Review , Volume 28 (1): 11 – Mar 1, 2000

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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
0090-7324
DOI
10.1108/00907320010313795
Publisher site
See Article on Publisher Site

Abstract

Reference librarians must interact daily with Internet-based technologies. Communicating with others through listservs and e-mail, avoiding information overload, answering reference questions with both print and electronic sources and dealing with patrons' perceptions of the authoritative nature of Web-based information are all many of the ways in which most reference librarians must navigate the depths of cyberspace. Uses qualitative survey data to find patterns and themes among librarians with regard to their attitudes toward reference services and related professional activities. Includes a selection of categorized survey responses, interpretation of the data by the author and suggestions for further research.

Journal

Reference Services ReviewEmerald Publishing

Published: Mar 1, 2000

Keywords: Librarians; Internet; Information; World Wide Web

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