“Whoa! It's like Spotify but for academic articles.”

Instant Access to Thousands of Journals for just $40/month

Get 2 Weeks Free

Rediscovering performance management: systems, learning and integration

Purpose – This paper sets out to explore performance management as a discipline and propose an integrated performance management model. Design/methodology/approach – This conceptual paper aims to clarify what performance management is and how it emerged as a discipline by tracking its evolution at strategic, operational and individual levels. Structured as a review, it enables the rediscovery of performance management and the identification of several key dichotomies, brought together under an integrated performance management model. Findings – Three emerging approaches to performance management are presented as potential catalysts to accelerate the evolution of this discipline: systems thinking, learning and integration. An integrated performance management model is also proposed. Research limitations/implications – The paper draws on the consultancy and research experience of the author. The generated model is conceptual in essence and needs to be tested. Further research on the history of performance management as a discipline and the integration approach between organisational levels is needed. Practical implications – The paper makes suggestions for improving performance management governance – the introduction of the Performance Management Office. It also suggests a higher emphasis on learning and integration during the implementation and usage of performance management systems. Social implications – By outlining the importance of systems thinking in managing organisational performance, this paper highlights the need for encouraging its applicability and implementation through systemic thinking. A higher emphasis on including elements of systems thinking in educational curricula may be a possible step forward. Originality/value – The paper is relevant to both practitioners and academics, as it clarifies the existing body of knowledge and provides a platform for future research http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Measuring Business Excellence Emerald Publishing
Loading next page...

You're reading a free preview. Subscribe to read the entire article.

And millions more from thousands of peer-reviewed journals, for just $40/month

Get 2 Weeks Free

To be the best researcher, you need access to the best research

  • With DeepDyve, you can stop worrying about how much articles cost, or if it's too much hassle to order — it's all at your fingertips. Your research is important and deserves the top content.
  • Read from thousands of the leading scholarly journals from Springer, Elsevier, Nature, IEEE, Wiley-Blackwell and more.
  • All the latest content is available, no embargo periods.

Stop missing out on the latest updates in your field

  • We’ll send you automatic email updates on the keywords and journals you tell us are most important to you.
  • There is a lot of content out there, so we help you sift through it and stay organized.