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S Jameson
Employment and employee relations
M Scott, I Roberts, G Holroyd, D. Sawbridge
Management and Industrial Relations in the Small Firm
P. Wright, Frederick Tao (2001)
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J. Curran, R. Blackburn, J. Kitching, J. North (1996)
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D. Miller, E Davenport
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H. Thomas, Rhodri Thomas (1998)
The implications for tourism of shifts in British local governanceProgress in Tourism and Hospitality Research, 4
S. Bradley, Jim Taylor (1996)
Human Capital Formation and Local Economic PerformanceRegional Studies, 30
Rhodri Thomas (1998)
The management of small tourism and hospitality firms
F. Chittenden, C. Mason, K. Caley, E. Chell (1992)
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Liz Price (1994)
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L. Pittaway
Skills for the Future: Management Development Training and Graduate Recruitment in Small and Medium‐Sized Tourism, Hospitality and Leisure Businesses
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M Campbell, S Baldwin
Recruitment difficulties and skill shortages: an analysis of labour market information in Yorkshire and Humberside
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Human Resource Management in the Hospitality Industry
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Training in small and medium‐sized enterprises: lessons from North Yorkshire
HCTC
Training – Who Needs It?
The hospitality and tourism industries are two of the fastest growing and most dynamic sectors of the UK economy. Both industries are highly labour intensive and, because of this, the effective management of human resources is critical to their success. A defining characteristic of these industries is the high incidence of small firms. The issue of training in the small business sector in general has been neglected by academics and management specialists and this is also the case specifically in tourism and hospitality. This article goes some way to address this gap in knowledge and examines the recruitment and training practices of small tourism and hospitality firms. The issues examined include sources of recruitment, the extent to which small tourism and hospitality firms had training plans and training budgets, participation, and evaluation of training.
Journal of European Industrial Training – Emerald Publishing
Published: Feb 1, 2000
Keywords: Recruitment; Training; Small firms; Hospitality; Tourism
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