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Rebuilding reliability: strategy and coaching in a high hazard industry

Rebuilding reliability: strategy and coaching in a high hazard industry Purpose – In light of and due to the spike in concern regarding high hazard industries, in general, and nuclear power plants (NPPs) in particular, resulting from the Japanese earthquake and crisis at Fukushima, the purpose of this paper is to offer an innovative organizational development (OD) intervention that may enhance safety and operational performance directed at these critical organizations. Design/methodology/approach – Drawing on and integrating key elements of strategy, leadership coaching and development and assessment, the authors describe and detail an intervention designed to bring a troubled NPP to a state of reliability. Findings – It was found that performance improved in a relatively short amount of time from implementing this OD tool. Practical implications – The findings contained herein may apply to any organization aiming to improve on safety and operational performance. Originality/value – The paper's findings should appeal to high hazard and high reliability organizations, such as those found within the energy industry, that must continuously strive toward improved operational and safety performance. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Organizational Change Management Emerald Publishing

Rebuilding reliability: strategy and coaching in a high hazard industry

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Publisher
Emerald Publishing
Copyright
Copyright © 2013 Emerald Group Publishing Limited. All rights reserved.
ISSN
0953-4814
DOI
10.1108/09534811311328560
Publisher site
See Article on Publisher Site

Abstract

Purpose – In light of and due to the spike in concern regarding high hazard industries, in general, and nuclear power plants (NPPs) in particular, resulting from the Japanese earthquake and crisis at Fukushima, the purpose of this paper is to offer an innovative organizational development (OD) intervention that may enhance safety and operational performance directed at these critical organizations. Design/methodology/approach – Drawing on and integrating key elements of strategy, leadership coaching and development and assessment, the authors describe and detail an intervention designed to bring a troubled NPP to a state of reliability. Findings – It was found that performance improved in a relatively short amount of time from implementing this OD tool. Practical implications – The findings contained herein may apply to any organization aiming to improve on safety and operational performance. Originality/value – The paper's findings should appeal to high hazard and high reliability organizations, such as those found within the energy industry, that must continuously strive toward improved operational and safety performance.

Journal

Journal of Organizational Change ManagementEmerald Publishing

Published: May 17, 2013

Keywords: Organizations; Strategic planning; Hazards; Nuclear energy industry; Organization reliability; Organizational development; High hazard industries; Executive coaching

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