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Real-time, ongoing employee feedback: the perk that actually retains

Real-time, ongoing employee feedback: the perk that actually retains PurposeThe purpose of this paper is to help leaders with their performance management explore how a simple ongoing feedback loop retains employees.Design/methodology/approachThis paper is set up in a “to-do, not to-do” format to give busy leaders a clear, black and white view on how this approach works.FindingsThe “simple” approach of having an ongoing feedback loop is hard for employers to get in the habit of doing, which is understandable. This paper shows them that implementation is not as hard as many anticipate.Research limitations/implicationsA lot of the “research” comes from daily experiences through practice. Studies have proven that leaders want to deliver more performance feedback to their employees; however, it’s the actual implementation we as leaders must learn to deliver in an effective manner.Originality/valueThis paper includes actual tried-and-true tactics for leaders to easily implement, and get the feel for how feedback works and the impact it makes on business. The hope is to help leaders in any industry to be able to transform the way they provide feedback. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Strategic HR Review Emerald Publishing

Real-time, ongoing employee feedback: the perk that actually retains

Heller, Michael
Strategic HR Review , Volume 16 (3): 6 – Jun 12, 2017
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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1475-4398
DOI
10.1108/SHR-03-2017-0016
Publisher site
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Abstract

PurposeThe purpose of this paper is to help leaders with their performance management explore how a simple ongoing feedback loop retains employees.Design/methodology/approachThis paper is set up in a “to-do, not to-do” format to give busy leaders a clear, black and white view on how this approach works.FindingsThe “simple” approach of having an ongoing feedback loop is hard for employers to get in the habit of doing, which is understandable. This paper shows them that implementation is not as hard as many anticipate.Research limitations/implicationsA lot of the “research” comes from daily experiences through practice. Studies have proven that leaders want to deliver more performance feedback to their employees; however, it’s the actual implementation we as leaders must learn to deliver in an effective manner.Originality/valueThis paper includes actual tried-and-true tactics for leaders to easily implement, and get the feel for how feedback works and the impact it makes on business. The hope is to help leaders in any industry to be able to transform the way they provide feedback.

Journal

Strategic HR Review – Emerald Publishing

Published: Jun 12, 2017

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