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Quality Management in the Hospitality Industry Part 1. Definition and Specification

Quality Management in the Hospitality Industry Part 1. Definition and Specification First of three review articles seeking to organize and summarizework on the definition and specification of quality in the hospitalityindustry this one covers early work on quality definition andspecification. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Contemporary Hospitality Management Emerald Publishing

Quality Management in the Hospitality Industry Part 1. Definition and Specification

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0959-6119
DOI
10.1108/09596119210014219
Publisher site
See Article on Publisher Site

Abstract

First of three review articles seeking to organize and summarizework on the definition and specification of quality in the hospitalityindustry this one covers early work on quality definition andspecification.

Journal

International Journal of Contemporary Hospitality ManagementEmerald Publishing

Published: Mar 1, 1992

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