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Quality management approach in China

Quality management approach in China In order to provide readers with a better understanding of China's approach to quality management, this paper presents China's quality management history, the main quality management efforts adopted by the Chinese government, the product quality situation, and the reasons for product quality problems. Finally, it has been concluded that governments can only play a role in shaping the context and institutional structure surrounding companies, while governments cannot create competitive industries; only companies can do that. If the quality of people, especially governmental officials, top management, and employees does not improve, it is very difficult for the country to improve product quality. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The TQM Magazine Emerald Publishing

Quality management approach in China

Zhihai Zhang
The TQM Magazine , Volume 12 (2): 14 – Apr 1, 2000
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13 pages

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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
0954-478X
DOI
10.1108/09544780010318343
Publisher site
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Abstract

In order to provide readers with a better understanding of China's approach to quality management, this paper presents China's quality management history, the main quality management efforts adopted by the Chinese government, the product quality situation, and the reasons for product quality problems. Finally, it has been concluded that governments can only play a role in shaping the context and institutional structure surrounding companies, while governments cannot create competitive industries; only companies can do that. If the quality of people, especially governmental officials, top management, and employees does not improve, it is very difficult for the country to improve product quality.

Journal

The TQM Magazine – Emerald Publishing

Published: Apr 1, 2000

Keywords: TQM; Product quality; Quality management; China

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