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References (1)
- Publisher
- Emerald Publishing
- Copyright
- Copyright © Emerald Group Publishing Limited
- ISSN
- 0952-6862
- DOI
- 10.1108/09526869210008185
- Publisher site
- See Article on Publisher Site
Abstract
Describes a methodology for measuring standards of patient care available on wards. The quality assurance ward audit is a selfcontained package developed as a management tool to maintain and whee necessary improve quality standards on individual wards. Describes the main features of the package, together with the audit process. These have been designed with practicality, ease of use and consistency of application in mind. Outlines the roles of assessor, ward staff and patients in the audit. Stresses the importance of feedback to staff, and the use of the ward audit as a motivator. Describes the mechanisms for using the audit as part of the management process, not just a oneoff audit event, and outlines some of the positive achievements resulting from use of the quality assurance ward audit.
Journal
International Journal of Health Care Quality Assurance – Emerald Publishing
Published: Jan 1, 1992