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Putting People at the Heart of Public Services: Can We Make it a Reality this Time?

Putting People at the Heart of Public Services: Can We Make it a Reality this Time? Exploring a brief history of patient and public involvement as a pathway to the present, the article considers whether we are close to achieving a system of public engagement in health and social care that can be truly held to account as enabling people to influence the decisions that affect their lives. Considering the most recent legislation and in particular local involvement networks the article looks more closely at ‘quality’ in public involvement and focuses on how we can work together through personal responsibility to achieve it. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The International Journal of Leadership in Public Services Emerald Publishing

Putting People at the Heart of Public Services: Can We Make it a Reality this Time?

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Publisher
Emerald Publishing
Copyright
Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
ISSN
1747-9886
DOI
10.1108/17479886200800020
Publisher site
See Article on Publisher Site

Abstract

Exploring a brief history of patient and public involvement as a pathway to the present, the article considers whether we are close to achieving a system of public engagement in health and social care that can be truly held to account as enabling people to influence the decisions that affect their lives. Considering the most recent legislation and in particular local involvement networks the article looks more closely at ‘quality’ in public involvement and focuses on how we can work together through personal responsibility to achieve it.

Journal

The International Journal of Leadership in Public ServicesEmerald Publishing

Published: Aug 1, 2008

Keywords: Public services; People; Patient and public involvement; ‘quality’; Personal responsibility

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