Putting H.E.A.R.T. into policing: a 21st century model for effective and fair policing

Putting H.E.A.R.T. into policing: a 21st century model for effective and fair policing PurposePolice-community relations are currently at a cross-road. Incidents over the past several years have severely damaged trust and faith in the police – particularly in minority communities. Society is faced with the choice of accepting an “us-vs-them” mentality with police on one side and citizens on the other or banding together to advance police-community coproduction in reducing violence. The purpose of this paper is to advance the latter by introducing a model for police to follow in police-citizen interactions in an effort to increase perceptions of fairness and legitimacy of police officers and police departments.Design/methodology/approachUsing data from the National Police Research Platform’s Police-Community Interaction Survey, correlates of perceptions of fairness in police-community encounters as well as variation in agency-level fairness across 53 jurisdictions are examined.FindingsResults show that application of the H.E.A.R.T. medical model is the most significant and substantial correlate of perceived fairness of police-community interactions and accounts for agency-level differences in perceived fairness.Originality/valueThe results highlight important ways that police can improve their image in the community and with minority communities in particular. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Policing: An International Journal of Police Strategies & Management Emerald Publishing

Putting H.E.A.R.T. into policing: a 21st century model for effective and fair policing

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1363-951X
DOI
10.1108/PIJPSM-07-2016-0113
Publisher site
See Article on Publisher Site

Abstract

PurposePolice-community relations are currently at a cross-road. Incidents over the past several years have severely damaged trust and faith in the police – particularly in minority communities. Society is faced with the choice of accepting an “us-vs-them” mentality with police on one side and citizens on the other or banding together to advance police-community coproduction in reducing violence. The purpose of this paper is to advance the latter by introducing a model for police to follow in police-citizen interactions in an effort to increase perceptions of fairness and legitimacy of police officers and police departments.Design/methodology/approachUsing data from the National Police Research Platform’s Police-Community Interaction Survey, correlates of perceptions of fairness in police-community encounters as well as variation in agency-level fairness across 53 jurisdictions are examined.FindingsResults show that application of the H.E.A.R.T. medical model is the most significant and substantial correlate of perceived fairness of police-community interactions and accounts for agency-level differences in perceived fairness.Originality/valueThe results highlight important ways that police can improve their image in the community and with minority communities in particular.

Journal

Policing: An International Journal of Police Strategies & ManagementEmerald Publishing

Published: Mar 20, 2017

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