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It is argued that in a hierarchically organised professional service firm the appropriate long‐term promotion strategy is “up or out”. This argument is based on both a theoretical analysis of alternative strategies and on data from consulting and engineering consultancies in the United Kingdom. Only the “up or out” strategy can balance a professional service partnership in times of both growth and stagnation.
International Journal of Service Industry Management – Emerald Publishing
Published: Dec 1, 1990
Keywords: Growth; Manpower planning
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