Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Progress on smart tourism research

Progress on smart tourism research The purpose of this paper is to conduct a systematic and quantitative review of published papers on smart tourism. More specifically, the paper aims to identify the smart tourism research life cycle, collaboration trends, main social structure, disciplinary approaches and foundations, research topics and methodological approaches.Design/methodology/approachSystematic quantitative review techniques were used to review smart tourism literature. Frequency analysis, network analysis, text mining techniques were performed on data obtained from 96 papers collected from three databases as follows: Web of Science, Scopus and EBSCOhost.FindingsThe smart tourism research life cycle has two turning points with an exponential increase: 2015 and 2017. The latter is mainly associated with the internationalization of collaboration. Social structure of smart tourism research was revealed. Many of the ideas and research trends are affected by one research cluster. Destination related articles are dominant in smart tourism research. Internet of things and tourist experience are less researched areas. Only a quarter of the articles was published in tourism and hospitality journals. In particular, there is a big gap in published papers in hospitality journals. An important gap from methodological aspect is limited number of qualitative studies with human subjects. The geographical limitation is high concentration of smart tourism studies in Korea.Research limitations/implicationsThis study collected and analyzed only full papers published in peer-reviewed journals. Future research may consider including book chapters and/or conference proceedings. This study was mainly based on quantitative review techniques. Qualitative or mixed review techniques may be conducted.Originality/valueThis study is the first literature review on an increasingly popular topic of smart tourism. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Hospitality and Tourism Technology Emerald Publishing

Progress on smart tourism research

Download PDF
17 pages

Loading next page...
 
/lp/emerald-publishing/progress-on-smart-tourism-research-FBn3NA0LW6
Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
1757-9880
DOI
10.1108/jhtt-08-2018-0076
Publisher site
See Article on Publisher Site

Abstract

The purpose of this paper is to conduct a systematic and quantitative review of published papers on smart tourism. More specifically, the paper aims to identify the smart tourism research life cycle, collaboration trends, main social structure, disciplinary approaches and foundations, research topics and methodological approaches.Design/methodology/approachSystematic quantitative review techniques were used to review smart tourism literature. Frequency analysis, network analysis, text mining techniques were performed on data obtained from 96 papers collected from three databases as follows: Web of Science, Scopus and EBSCOhost.FindingsThe smart tourism research life cycle has two turning points with an exponential increase: 2015 and 2017. The latter is mainly associated with the internationalization of collaboration. Social structure of smart tourism research was revealed. Many of the ideas and research trends are affected by one research cluster. Destination related articles are dominant in smart tourism research. Internet of things and tourist experience are less researched areas. Only a quarter of the articles was published in tourism and hospitality journals. In particular, there is a big gap in published papers in hospitality journals. An important gap from methodological aspect is limited number of qualitative studies with human subjects. The geographical limitation is high concentration of smart tourism studies in Korea.Research limitations/implicationsThis study collected and analyzed only full papers published in peer-reviewed journals. Future research may consider including book chapters and/or conference proceedings. This study was mainly based on quantitative review techniques. Qualitative or mixed review techniques may be conducted.Originality/valueThis study is the first literature review on an increasingly popular topic of smart tourism.

Journal

Journal of Hospitality and Tourism Technology – Emerald Publishing

Published: Nov 21, 2019

Keywords: Literature review; Smart tourism; Smart hospitality; Smart travel

References

  • What you see is what you get? Enhancing methodological transparency in management research
    Aguinis, H.; Ramani, R.S.; Alabduljader, N.
  • Internet of things: geographical routing based on healthcare centers vicinity for mobile smart tourism destination
    Almobaideen, W.; Krayshan, R.; Allan, M.; Saadeh, M.
  • Intelligent agent technology: the relationships with hotel food procurement practices and performance
    Alsetoohy, O.; Ayoun, B.
  • Administrative science as socially constructed truth
    Astley, W.G.
  • Shared experience in pre-trip and experience sharing in post-trip: a survey of Airbnb users
    Bae, S.J.; Lee, H.; Suh, E.K.; Suh, K.S.
  • Leadership in OM research: a social network analysis of European researchers
    Behara, R.S.; Babbar, S.; Smart, P.A.
  • A network analysis of tourism research
    Benckendorff, P.; Zehrer, A.
  • Innovation in hospitality and tourism industries
    Bilgihan, A.; Nejad, M.
  • Smart tourism destinations: ecosystems for tourism destination competitiveness
    Boes, K.; Buhalis, D.; Inversini, A.
  • The impact of traveler-focused airport technology on traveler satisfaction
    Bogicevic, V.; Bujisic, M.; Bilgihan, A.; Yang, W.; Cobanoglu, C.
  • Obama inauguration: themes of the inaugural address
    Borger, J.
  • Smart tourism destinations
    Xiang, Z.; Tussyadiah, I.
  • Smart tourism destinations enhancing tourism experience through personalisation of services
    Tussyadiah, I.; Inversini, A.
  • Smart hospitality – interconnectivity and interoperability towards an ecosystem
    Buhalis, D.; Leung, R.
  • 4G LTE network access system and pricing model for IoT MVNOs: spreading smart tourism
    Byun, J.; Kim, B.W.; Ko, C.Y.; Byun, J.W.
  • The relationship among tourists' persuasion, attachment and behavioral changes in social media
    Chung, N.; Han, H.
  • Adoption of travel information in user-generated content on social media: the moderating effect of social presence
    Chung, N.; Han, H.; Koo, C.
  • The use of social media in travel information search
    Chung, N.; Koo, C.
  • The influence of tourism website on tourists' behavior to determine destination selection: a case study of creative economy in Korea
    Chung, N.; Lee, H.; Lee, S.J.; Koo, C.
  • Seattle smart traveler: dynamic ridematching on the world wide web
    Dailey, D.J.; Loseff, D.; Meyers, D.
  • Knowledge transfer in smart tourism destinations: Analyzing the effects of a network structure
    Del Chiappa, G.; Baggio, R.
  • Mobile technologies and applications towards smart tourism–state of the art
    Dorcic, J.; Komsic, J.; Markovic, S.
  • Temporal analysis of tourism research collaboration network
    Fan, W.; Li, G.; Law, R.
  • Smart destinations and tech-savvy millennial tourists: hype versus reality
    Femenia-Serra, F.; Perles-Ribes, J.F.; Ivars-Baidal, J.A.
  • Development of lighting control system for smart hotel rooms
    Feng, J.; Yang, Y.; Shen, H.; Cai, Z.
  • Quantitative analysis of collaborative and mobility networks
    Furukawa, T.; Shirakawa, N.; Okuwada, K.
  • Los Angeles smart traveler information kiosks: a preliminary report
    Giuliano, G.; Golob, J.M.
  • Boosting innovation and development? the Italian smart tourism: a critical perspective
    Graziano, T.
  • Smart tourism challenges
    Gretzel, U.; Reino, S.; Kopera, S.; Koo, C.
  • Smart tourism: foundations and developments
    Gretzel, U.; Sigala, M.; Xiang, Z.; Koo, C.
  • Conceptual foundations for understanding smart tourism ecosystems
    Gretzel, U.; Werthner, H.; Koo, C.; Lamsfus, C.
  • What determines tourist adoption of smartphone apps? an analysis based on the UTAUT-2 framework
    Gupta, A.; Dogra, N.; George, B.
  • A citation analysis of tourism recreation research
    Hall, C.M.
  • Smart destinations and the evolution of ICTs: a new scenario for destination management?
    Ivars-Baidal, J.A.; Celdrán-Bernabeu, M.A.; Mazón, J.N.; Perles-Ivars, Á.F.
  • Hospitality finance research during recent two decades: subjects, methodologies, and citations
    Jang, S.; Park, K.
  • Incremental effects of the shanghai free-trade zone – an internet informed assessment of Hong Kong’s tourism competitiveness
    Ji, M.; Li, M.; King, B.
  • Tourism research from its inception to present day: subject area, geography, and gender distributions
    Kirilenko, A.P.; Stepchenkova, S.
  • Smartphone (dis) connectedness and vacation recovery
    Kirillova, K.; Wang, D.
  • Assessing the user resistance to recommender systems in exhibition
    Koo, C.; Chung, N.; Ham, J.
  • Mapping the institutional collaboration network of strategic management research: 1980-2014
    Koseoglu, M.A.
  • Authorship trends, collaboration patterns, and co-authorship networks in lodging studies (1990-2016)
    Koseoglu, M.A.; Okumus, F.; Putra, E.D.; Yildiz, M.; Dogan, I.C.
  • Bibliometric studies in tourism
    Koseoglu, M.A.; Rahimi, R.; Okumus, F.; Liu, J.
  • Progress on information and communication technologies in hospitality and tourism
    Law, R.; Buhalis, D.; Cobanoglu, C.
  • Social media in tourism and hospitality: a literature review
    Leung, D.; Law, R.; van Hoof, H.; Buhalis, D.
  • The concept of smart tourism in the context of tourism information services
    Li, Y.; Hu, C.; Huang, C.; Duan, L.
  • Digital Omotenashi: toward a smart tourism design systems
    Lim, C.; Mostafa, N.; Park, J.
  • Travel itinerary problem
    Li, X.; Zhou, J.; Zhao, X.
  • Mapping the progress of social media research in hospitality and tourism management from 2004 to 2014
    Lu, Y.; Chen, Z.; Law, R.
  • Smart technologies for personalized experiences: a case study in the hospitality domain
    Neuhofer, B.; Buhalis, D.; Ladkin, A.
  • Developing a new service for the digital traveler satisfaction: the smart tourist app
    Palumbo, F.
  • An analysis of the utilization of facebook by local korean governments for tourism development and the network of smart tourism ecosystem
    Park, J.H.; Lee, C.; Yoo, C.; Nam, Y.
  • Rural sanctuaries as ‘smart destinations’ – sustainability concerns (Mazovia region, Poland)
    Pawlikowska-Piechotka, A.; Gołębieska, K.; Łukasik, N.; Ostrowska – Tryzno, A.; Sawicka, K.
  • A novel popular tourist attraction discovering approach based on geo-tagged social media big data
    Peng, X.; Huang, Z.
  • Changes in the intellectual structure of strategic management research: a bibliometric study of the strategic management journal, 1980-2000
    Ramos-Rodríguez, A.R.; Ruíz‐Navarro, J.
  • Territorial capital, smart tourism specialization and sustainable regional development: experiences from Europe
    Romão, J.; Neuts, B.
  • NFC evaluation in the development of mobile applications for MICE in tourism
    Silva-Pedroza, D.; Marin-Calero, R.; Ramirez-Gonzalez, G.
  • Internet of things and big data analytics for smart and connected communities
    Sun, Y.; Song, H.; Jara, A.J.; Bie, R.
  • Traffic radio as a precursor to smart travel planning systems: the challenge of organizing “collective intelligence
    Viktorsson, C.C.
  • From maps to apps: tracing the organizational responsiveness of an early Multi-Modal travel planning service
    Viktorsson, C.C.
  • How smart is your tourist attraction?: Measuring tourist preferences of smart tourism attractions via a FCEM-AHP and IPA approach
    Wang, X.; Li, X.R.; Zhen, F.; Zhang, J.
  • Adapting to the mobile world: a model of smartphone use
    Wang, D.; Xiang, Z.; Fesenmaier, D.R.
  • Smart tourism based on internet of things
    Wu, X.
  • Tourism knowledge domains: a keyword analysis
    Wu, B.; Xiao, H.; Dong, X.; Wang, M.; Xue, L.
  • The impact of smartphones on the family vacation experience
    Yu, X.; Anaya, G.J.; Miao, L.; Lehto, X.; Wong, I.A.
  • More cities join the year of smart tourism
    Zhao, Z.
  • How to build up smart tourism attractions: based on the perspective of tourists information demands
    Zhiyue, Z.; Mu, Z.
  • Bibliometric methods in management and organization
    Zupic, I.; Čater, T.