Purpose – The purpose of this case study is to report on the activities and outcomes of a facilitated group of new librarians in one Australian university. The aims of the librarians are to increase professional networking, to promote career development, to enhance job satisfaction and retention of motivated staff, to grow participants' sense of responsibility for organisational progress, and to develop willingness to take initiative in presenting good ideas for service improvement. Design/methodology/approach – The primary author was the initiator of, and facilitator for, the New Professionals' Group and was able to influence approaches taken. A variety of learning experiences were utilised including an action learning project. Monthly meetings were held face‐to‐face and an online group was used as an additional communication avenue. The progress of the group was monitored by facilitator observation, by a participant survey after several months of operation, and by feedback and analysis after one year. Findings – Participation in the New Professionals' Group had positive impact on networking activity, career advancement, contribution to the organisation and job satisfaction. No significant impact on staff retention was established. Research limitations/implications – Self‐report was the only means of identifying the level of influence coming from participation in the group as compared with the impact of prior capabilities and attitudes. Originality/value – Induction and socialisation of new employees commonly covers organisational structure, policies and procedures as well as job‐specific training. An emphasis on career advancement strategies and being a positive and effective voice for organisational improvement are distinctive in the reported work.
Library Management – Emerald Publishing
Published: Oct 26, 2010
Keywords: Librarians; Employee development; Australia
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