To make decisions has long been considered an art more than a science. Today the area has been formalized under the name of praxeology and includes the use of computers as decision aids. In this paper some basic decision models are analysed together with some psychological phenomena often connected to them. Managerial problems and needs are examined and related to available computer decision support. The military command, control, communication, and intelligence structure is presented and compared to the corresponding civilian framework. The conclusion was that computer support in decision making now is firmly established among middle level decision makers. Top level managers, on the other hand, were found to derive no major benefit from such systems. Here good intuition, good guesses and a certain feeling for the task were the most important tools.
Kybernetes – Emerald Publishing
Published: Mar 1, 1999
Keywords: Cybernetics; Decision making; Decision support; Expert systems; Praxeology
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