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Post‐incident support in practice

Post‐incident support in practice Being a potential victim of violent crime is an increasing hazard for staff of companies in certain sectors, especially late‐opening retail outlets, particularly those selling alcohol or drugs, and banks. Describes the specialized form of counselling referred to as post‐incident support, used by some companies concerned about the impact of incidents on their employees. Budgens Supermarkets and Thresher, Whitbread’s drinks retailing arm, have both used the service. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Management Development Review Emerald Publishing

Post‐incident support in practice

Management Development Review , Volume 9 (3): 3 – Jun 1, 1996

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Publisher
Emerald Publishing
Copyright
Copyright © 1996 MCB UP Ltd. All rights reserved.
ISSN
0962-2519
DOI
10.1108/09622519610772157
Publisher site
See Article on Publisher Site

Abstract

Being a potential victim of violent crime is an increasing hazard for staff of companies in certain sectors, especially late‐opening retail outlets, particularly those selling alcohol or drugs, and banks. Describes the specialized form of counselling referred to as post‐incident support, used by some companies concerned about the impact of incidents on their employees. Budgens Supermarkets and Thresher, Whitbread’s drinks retailing arm, have both used the service.

Journal

Management Development ReviewEmerald Publishing

Published: Jun 1, 1996

Keywords: Counselling; Employee assistance programmes; Stress; Violence

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