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This paper seeks to uncover major differences in current opinion concerning the purpose, scope and priorities of facility management (FM), and to indicate which key areas and factors of FM practice should be considered for inclusion in any theoretical framework for positioning FM. A literature review examines the available knowledge, theories and publications concerning linking FM to organisation and its environments from a range of published literatures. The paper identifies gaps in the existing knowledge base, and clarifies the issues for consideration and development framework for positioning FM. This paper is a part of research being undertaken for PhD study at the Bartlett School of Graduate Studies, University College London. It has produced a theoretical framework for positioning FM which will be further developed in the next stage of the study. The theoretical framework for positioning FM provides useful ground for developing decision method and tools for positioning FM practice. This paper offers a starting point in aligning FM practice to the particular organisation systematically.
Facilities – Emerald Publishing
Published: Nov 1, 2004
Keywords: Facilities; Business support services; Management strategy
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