PLANNING PHOTOCOPY SERVICES

PLANNING PHOTOCOPY SERVICES Several years ago, the Central Library of the University of Louisville moved into a spacious new building and was immediately innundated by greatly increased demands for photocopy services. The library had four obsolete photocopiers, one brokendown coin dispenser, and a minimal photocopy staff. To make matters worse, the vendor for the photocopiers announced that it would not extend its maintenance contract beyond the next year. There were massive complaints from users about the poor quality of service. Clearly, the library had to act quickly to make improvements. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The Bottom Line: Managing Library Finances Emerald Publishing

PLANNING PHOTOCOPY SERVICES

The Bottom Line: Managing Library Finances, Volume 3 (1): 6 – Jan 1, 1990

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0888-045X
DOI
10.1108/eb025211
Publisher site
See Article on Publisher Site

Abstract

Several years ago, the Central Library of the University of Louisville moved into a spacious new building and was immediately innundated by greatly increased demands for photocopy services. The library had four obsolete photocopiers, one brokendown coin dispenser, and a minimal photocopy staff. To make matters worse, the vendor for the photocopiers announced that it would not extend its maintenance contract beyond the next year. There were massive complaints from users about the poor quality of service. Clearly, the library had to act quickly to make improvements.

Journal

The Bottom Line: Managing Library FinancesEmerald Publishing

Published: Jan 1, 1990

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