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Plan of attack

Plan of attack Outlines the TQM programme introduced by Trafford Health Authority management by initiating a series of workshops emphasizing the importance of topdown commitment, in respect of government reforms within healthcare. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Managing Service Quality Emerald Publishing

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0960-4529
DOI
10.1108/09604529210145525
Publisher site
See Article on Publisher Site

Abstract

Outlines the TQM programme introduced by Trafford Health Authority management by initiating a series of workshops emphasizing the importance of topdown commitment, in respect of government reforms within healthcare.

Journal

Managing Service QualityEmerald Publishing

Published: Mar 1, 1992

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