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Place matters: undergraduate perceptions of the value of the library

Place matters: undergraduate perceptions of the value of the library Purpose – The purpose of this paper is to explore from a number of points of view the perceptions of mainly undergraduate students at the University of Cape Town (UCT) about the value they derive from visiting the physical library. Design/methodology/approach – Data from different investigations were assembled to derive a composite view of undergraduates’ perceptions of the value of the library. LibQUAL+® data reflecting the “Library as Place” dimension of the survey which was completed in 2014 were scrutinized; data from two surveys conducted in the information commons and the 24/7 venue of the main library at UCT were compiled and data from gate counts during the past three years showed different aspects of undergraduates’ opinions and behaviour. Findings – The combination of data from difference sources provided convincing evidence that undergraduate students value the library as a physical space and that they believe their working in the library enables them to get better marks for their university work. Originality/value – The originality of this paper lies in the combination of different data sets to focus on one particular issue, the value of the physical library. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Performance Measurement and Metrics Emerald Publishing

Place matters: undergraduate perceptions of the value of the library

Performance Measurement and Metrics , Volume 16 (3): 14 – Nov 9, 2015

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1467-8047
DOI
10.1108/PMM-08-2015-0021
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to explore from a number of points of view the perceptions of mainly undergraduate students at the University of Cape Town (UCT) about the value they derive from visiting the physical library. Design/methodology/approach – Data from different investigations were assembled to derive a composite view of undergraduates’ perceptions of the value of the library. LibQUAL+® data reflecting the “Library as Place” dimension of the survey which was completed in 2014 were scrutinized; data from two surveys conducted in the information commons and the 24/7 venue of the main library at UCT were compiled and data from gate counts during the past three years showed different aspects of undergraduates’ opinions and behaviour. Findings – The combination of data from difference sources provided convincing evidence that undergraduate students value the library as a physical space and that they believe their working in the library enables them to get better marks for their university work. Originality/value – The originality of this paper lies in the combination of different data sets to focus on one particular issue, the value of the physical library.

Journal

Performance Measurement and MetricsEmerald Publishing

Published: Nov 9, 2015

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