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Personnel participation as a key factor for success in maintenance program implementation

Personnel participation as a key factor for success in maintenance program implementation Purpose The purpose of this paper is to put forward the methodology and most important aspects used at the Spanish group of timber companies Grupo Losn to design and implement a satisfactory preventive maintenance program in the manufacture of melamine and veneers in accordance with continuous improvement and TPM philosophy.Designmethodologyapproach The paper draws on empirical evidence from one case study and develops a framework for improvement in continuous improvement management for company competitiveness.Findings The authors judge the difficulty in implementing a continuous improvement culture to be caused by the complexity of obtaining commitment and involvement from the personnel most affected by the project. In this context, a participative approach and a suitable methodology for implementation are key factors that are not always taken into account by companies. This experience also proposes the important role that researchers can play as agents of change from a viewpoint of action research.Practical implications The management experience provides companies with a useful guideline to implement continuous improvement culture not only in the maintenance area, but also in supply chain management.Originalityvalue The case study covers a gap in the research field on the lack of implementing guidelines which aid adopting continuous improvement in companies. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Productivity and Performance Management Emerald Publishing

Personnel participation as a key factor for success in maintenance program implementation

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1741-0401
DOI
10.1108/17410400810857257
Publisher site
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Abstract

Purpose The purpose of this paper is to put forward the methodology and most important aspects used at the Spanish group of timber companies Grupo Losn to design and implement a satisfactory preventive maintenance program in the manufacture of melamine and veneers in accordance with continuous improvement and TPM philosophy.Designmethodologyapproach The paper draws on empirical evidence from one case study and develops a framework for improvement in continuous improvement management for company competitiveness.Findings The authors judge the difficulty in implementing a continuous improvement culture to be caused by the complexity of obtaining commitment and involvement from the personnel most affected by the project. In this context, a participative approach and a suitable methodology for implementation are key factors that are not always taken into account by companies. This experience also proposes the important role that researchers can play as agents of change from a viewpoint of action research.Practical implications The management experience provides companies with a useful guideline to implement continuous improvement culture not only in the maintenance area, but also in supply chain management.Originalityvalue The case study covers a gap in the research field on the lack of implementing guidelines which aid adopting continuous improvement in companies.

Journal

International Journal of Productivity and Performance Management – Emerald Publishing

Published: Mar 7, 2008

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