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Personal care and practical support at home: a systematic review of older people’s views and experiences

Personal care and practical support at home: a systematic review of older people’s views and... Considering the views of service users is important to identify their needs as this helps providers to develop appropriate and responsive services. For older people receiving home care, recognising their needs is the first step towards supporting them to maintain independence and promote wellbeing. The paper aims to discuss these issues.Design/methodology/approachA systematic review was conducted in 2014 to explore the personal experiences of older people in England about the care and support they received at home. Studies published between 2004 and 2013 were identified from bibliographic databases and websites. A total of 17 studies satisfied the inclusion criteria. Data were extracted using a standardised coding tool and narratively synthesised. Study quality was evaluated.FindingsNine themes were identified. Older people valued an approach that was person centred, flexible and proactive to respond to their changing needs and priorities, focusing on what they can or would like to do to maintain their independence. Allowing time to build trust between older people and their care workers helped to realise older peoples’ aspirations and goals. Practical help to promote choice and reduce social isolation was perceived to be as important as personal care.Practical implicationsEvidence from this review contributed to the development of a social care guideline on home care, and informed key practice recommendations for care providers in England.Originality/valueThis review highlighted the value older people place in person-centred care incorporating practical help both inside and outside the realm of personal care. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Working with Older People Emerald Publishing

Personal care and practical support at home: a systematic review of older people’s views and experiences

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Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
1366-3666
DOI
10.1108/wwop-01-2019-0002
Publisher site
See Article on Publisher Site

Abstract

Considering the views of service users is important to identify their needs as this helps providers to develop appropriate and responsive services. For older people receiving home care, recognising their needs is the first step towards supporting them to maintain independence and promote wellbeing. The paper aims to discuss these issues.Design/methodology/approachA systematic review was conducted in 2014 to explore the personal experiences of older people in England about the care and support they received at home. Studies published between 2004 and 2013 were identified from bibliographic databases and websites. A total of 17 studies satisfied the inclusion criteria. Data were extracted using a standardised coding tool and narratively synthesised. Study quality was evaluated.FindingsNine themes were identified. Older people valued an approach that was person centred, flexible and proactive to respond to their changing needs and priorities, focusing on what they can or would like to do to maintain their independence. Allowing time to build trust between older people and their care workers helped to realise older peoples’ aspirations and goals. Practical help to promote choice and reduce social isolation was perceived to be as important as personal care.Practical implicationsEvidence from this review contributed to the development of a social care guideline on home care, and informed key practice recommendations for care providers in England.Originality/valueThis review highlighted the value older people place in person-centred care incorporating practical help both inside and outside the realm of personal care.

Journal

Working with Older PeopleEmerald Publishing

Published: May 23, 2019

Keywords: Older people; Personal care; Practical support; Views and experiences

References