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Performance or measurement?

Performance or measurement? This paper has been updated from the article that appeared in the ‘Proceedings of the 2nd Northumbria International Conference on Performance Measurement in Libraries and Information Services 1997’. It questions whether current UK systems of performance measurement and associated data collection activities are appropriate and suggests some hypotheses from which an improved framework might be developed. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Performance Measurement and Metrics Emerald Publishing

Performance or measurement?

Performance Measurement and Metrics , Volume 1 (1): 12 – Apr 1, 2000

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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
1467-8047
DOI
10.1108/EUM0000000007224
Publisher site
See Article on Publisher Site

Abstract

This paper has been updated from the article that appeared in the ‘Proceedings of the 2nd Northumbria International Conference on Performance Measurement in Libraries and Information Services 1997’. It questions whether current UK systems of performance measurement and associated data collection activities are appropriate and suggests some hypotheses from which an improved framework might be developed.

Journal

Performance Measurement and MetricsEmerald Publishing

Published: Apr 1, 2000

Keywords: Performance measurement; Data collection; Effectiveness

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