The importance of performance measurement has long been recognized by academics and practitioners from a variety of functional disciplines. Seeks to bring together this diverse body of knowledge into a coherent whole. To ensure that the key issues are identified, focuses on the process of performance measurement system design, rather than the detail of specific measures. Following a comprehensive review of the literature, proposes a research agenda.
International Journal of Operations & Production Management – Emerald Publishing
Published: Apr 1, 1995
Keywords: Activity‐based costing; Management; Manufacturing strategy; Operations management; Performance management; Production management; Systems design
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