Access the full text.
Sign up today, get DeepDyve free for 14 days.
Anne Floyde, G. Lawson, Sally Shalloe, R. Eastgate, M. D'Cruz (2013)
The design and implementation of knowledge management systems and e-learning for improved occupational health and safety in small to medium sized enterprisesSafety Science, 60
Mohammad Tavakoli, H. Shirouyehzad (2013)
Application of PCA/DEA method to evaluate the performance of human capital management A case studyData Envelopment Analysis and Decision Science, 2013
Journal of Safety Research, 33
Journal of Knowledge Management, 17
F. Soliman (2000)
Application of knowledge management for hazard analysis in the Australian dairy industryJ. Knowl. Manag., 4
A. Othman, L. Yao, O. Mahdi, Wang Jing (2011)
A novel statistical model assessing the self performance of knowledge management within SMEs in ChinaProcedia Engineering, 15
T. Reiman, Elina Pietikäinen (2012)
Leading indicators of system safety – Monitoring and driving the organizational safety potentialSafety Science, 50
Chuen Kuah, K. Wong, W. Wong (2012)
Monte Carlo Data Envelopment Analysis with Genetic Algorithm for Knowledge Management performance measurementExpert Syst. Appl., 39
M. Gerbec (2013)
Supporting organizational learning by comparing activities and outcomes of the safety-management systemJournal of Loss Prevention in The Process Industries, 26
John Politis (2003)
The effect of Managerial Power and Relational Trust on the Skills and Traits of Knowledge Acquisition: Evidence from the United Arab EmiratesElectronic Journal of Knowledge Management, 1
R. Banker, A. Charnes, W. Cooper (1984)
Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment AnalysisManagement Science, 30
D. Hofmann, R. Jacobs, F. Landy (1995)
High reliability process industries: Individual, micro, and macro organizational influences on safety performanceJournal of Safety Research, 26
Mohamed Ragab, A. Arisha (2013)
Knowledge management and measurement: a critical reviewJ. Knowl. Manag., 17
D. Champoux, J. Brun (2003)
Occupational health and safety management in small size enterprises: an overview of the situation and avenues for intervention and researchSafety Science, 41
Sangjae Lee, Kidong Lee, Inwon Kang (2005)
Efficiency analysis of controls in EDI applicationsInf. Manag., 42
Information and Management, 42
Expert Systems with Applications, 39
B. Reich, Andrew Gemino, C. Sauer (2014)
How knowledge management impacts performance in projects: An empirical studyInternational Journal of Project Management, 32
E. Cagno, G. Micheli, C. Jacinto, D. Masi (2014)
An interpretive model of occupational safety performance for Small- and Medium-sized EnterprisesInternational Journal of Industrial Ergonomics, 44
A. Vredenburgh (2002)
Organizational safety: which management practices are most effective in reducing employee injury rates?Journal of safety research, 33 2
A. Honkasalo (2000)
Occupational health and safety and environmental management systemsEnvironmental Science & Policy, 3
AMCIS 2001 Proceeding, 4
Yingming Wang, Ying Luo (2006)
DEA efficiency assessment using ideal and anti-ideal decision making unitsAppl. Math. Comput., 173
P. Elkind (1993)
Correspondence between knowledge, attitudes, and behavior in farm health and safety practicesJournal of Safety Research, 24
Chuen Kuah, K. Wong, M. Tiwari (2013)
Knowledge sharing assessment: An Ant Colony System based Data Envelopment Analysis approachExpert Syst. Appl., 40
Hong Zhou (2011)
The Study on Knowledge Management Performance Evaluation using Neural NetworkProcedia Engineering, 23
Ping-Jung Hsieh, Binshan Lin, Chinho Lin (2009)
The construction and application of knowledge navigator model (KNMTM): An evaluation of knowledge management maturityExpert Syst. Appl., 36
Energy, 12
Knowledge Management and Data Systems, 104
Wei Zheng, Baiyin Yang, G. McLean (2010)
Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge managementJournal of Business Research, 63
Beatriz Fernández-Muñiz, J. Montes-Peón, C. Vázquez-Ordás (2009)
Relation between occupational safety management and firm performanceSafety Science, 47
Wei‐Wen Wu, Yu-Ting Lee (2007)
Selecting knowledge management strategies by using the analytic network processExpert Syst. Appl., 32
T.D Merwick (2001)
KnowledgeManagement Technology System, 40
Academy of Taiwan Business Management Review, 8
Hsiu-Fen Lin (2014)
A multi-stage analysis of antecedents and consequences of knowledge management evolutionJ. Knowl. Manag., 18
A. Charnes, W. Cooper, E. Rhodes (1978)
Measuring the efficiency of decision making unitsEuropean Journal of Operational Research, 2
J. Hinze, S. Thurman, A. Wehle (2013)
Leading indicators of construction safety performanceSafety Science, 51
C. Collins, Kevin Clark (2003)
STRATEGIC HUMAN RESOURCE PRACTICES, TOP MANAGEMENT TEAM SOCIAL NETWORKS, AND FIRM PERFORMANCE: THE ROLE OF HUMAN RESOURCE PRACTICES IN CREATING ORGANIZATIONAL COMPETITIVE ADVANTAGEAcademy of Management Journal, 46
Journal of Health and Hygiene, 3
R. Bose (2004)
Knowledge management metricsInd. Manag. Data Syst., 104
J. Bagorogoza, A. Waal, H. Herik, B. Walle (2010)
High Performance Organisations : the case of Financial Institutions in Uganda
H. Shirouyehzad, R. Dabestani (2011)
A Safety Approach for Measuring Efficiency of Projects, Using Data Envelopment Analysis
G. Beriha, B. Patnaik, S. Mahapatra (2011)
Safety performance evaluation of Indian organizations using data envelopment analysisBenchmarking: An International Journal, 18
K. Wong (2005)
Critical success factors for implementing knowledge management in small and medium enterprisesInd. Manag. Data Syst., 105
E. Cheng, N. Ryan, S. Kelly (2012)
Exploring the perceived influence of safety management practices on project performance in the construction industrySafety Science, 50
Expert Systems with Applications, 34
B. Basso, C. Carpegna, C. Dibitonto, G. Gaido, A. Robotto, C. Zonato (2004)
Reviewing the safety management system by incident investigation and performance indicatorsJournal of Loss Prevention in The Process Industries, 17
Zuhair Iftikhar, Inger Eriksson, G. Dickson (2003)
Developing an Instrument for Knowledge Management Project Evaluation
Expert Systems With Applications, 32
S. Tseng (2008)
Knowledge management system performance measure indexExpert Syst. Appl., 34
M. O'toole (2002)
The relationship between employees' perceptions of safety and organizational culture.Journal of safety research, 33 2
Journal of Management, 16
Joel Leidecker, A. Bruno (1984)
Identifying and using critical success factorsLong Range Planning, 17
PurposeThe purpose of this paper is to propose a method for performance assessment of organizations based on integrated approach of knowledge management and safety management using data envelopment analysis, and the proposed model is then applied in the car industry in Isfahan province to be checked. Therefore, deficiencies can be highlighted and possible strategies can be evolved to improve the performance.Design/methodology/approachAs data envelopment analysis is a robust mathematical tool, it has been used to evaluate organizational performance. For discovering the organizational performance of knowledge management and safety management by data envelopment analysis (DEA), the first step is to specify proper criteria. To this end, in this method, the indices in both approaches of knowledge management and safety management were identified. Then, inputs and outputs were specified. Knowledge management and safety management were determined as input indices, and customer satisfaction and accident indicators were the output indices. It is noteworthy that each output index was used one time. In the next stage, performance of organizations was assessed based on both determined approaches and via data envelopment analysis. Finally, the organizations were ranked.FindingsThe suggested method was implemented in the car industry in the Isfahan province. The obtained results disclosed that among 12 decision-making units, 4 units are efficient when customer satisfaction is the output and 5 units are efficient when accidents indices are the output. In ranking with customer satisfaction as the output, Sepahan Atlas Pump Company was ranked first via super efficiency method, data envelopment analysis and similarity to ideal solution. In ranking with accidents as the output, Sepahan Atlas Pump Company ranked first via strong efficiency method and Sanatgar Company ranked first via data envelopment analysis and similarity to ideal solution.Originality/valueKnowledge has been recognized as one of the valuable resources, and knowledge management would greatly effect improvement of job quality. Knowledge level increase is led by better performance and less errors. Consequently, it can enhance the organizational health and safety. There are some studies which have been conducted on safety management or knowledge management performance analysis. The organizational performance evaluation based on integrated approach of knowledge management and safety management is an important issue which is less considered in theory and practice. Thus, the authors have proposed a method which is able to evaluate the organization based on this integrated approach with functional indices, which resulted in accurate results, and finally, ranking can show the organization status to determine proper strategies.
Journal of Modelling in Management – Emerald Publishing
Published: Feb 13, 2017
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
Access the full text.
Sign up today, get DeepDyve free for 14 days.
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.