Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Performance assessment scoring system of public housing construction for quality improvement in Hong Kong

Performance assessment scoring system of public housing construction for quality improvement in... In an attempt to improve the quality management of public housing construction in Hong Kong, the Hong Kong Housing Authority has implemented the performance assessment scoring system (PASS) as a mechanism for evaluating the effectiveness of a contractor's ability to deliver projects to specified standards. This was seen as an effective assessment and incentive system for promoting continuous quality improvement. However, the analysis of PASS scores has indicated that the general level of quality has not been significantly improved. Based on the analyses of PASS scores and contractor performance, the shortfalls of the system are explored and some recommendations to realize the vision of continuous quality improvement in public housing construction are proposed. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Quality & Reliability Management Emerald Publishing

Performance assessment scoring system of public housing construction for quality improvement in Hong Kong

Loading next page...
 
/lp/emerald-publishing/performance-assessment-scoring-system-of-public-housing-construction-ye5InUtW9C
Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
0265-671X
DOI
10.1108/02656710010298535
Publisher site
See Article on Publisher Site

Abstract

In an attempt to improve the quality management of public housing construction in Hong Kong, the Hong Kong Housing Authority has implemented the performance assessment scoring system (PASS) as a mechanism for evaluating the effectiveness of a contractor's ability to deliver projects to specified standards. This was seen as an effective assessment and incentive system for promoting continuous quality improvement. However, the analysis of PASS scores has indicated that the general level of quality has not been significantly improved. Based on the analyses of PASS scores and contractor performance, the shortfalls of the system are explored and some recommendations to realize the vision of continuous quality improvement in public housing construction are proposed.

Journal

International Journal of Quality & Reliability ManagementEmerald Publishing

Published: Jun 1, 2000

Keywords: Quality management; Continuous improvement; Construction industry; Hong Kong

References