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- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
- ISSN
- 0268-3946
- DOI
- 10.1108/02683940810896349
- Publisher site
- See Article on Publisher Site
Abstract
Purpose – The purpose of this study is to examine when perceived organizational support (POS) may be more likely to play a mediator versus moderator role in stressor and strain relationships by considering POS relative to challenge and hindrance stressors, cognitive/emotional and physical strains. Design/methodology/approach – This cross‐sectional survey research was conducted in two samples ( n =720, 829) of employees working for a large retail organization in the USA. Hypotheses were tested using structural equation modeling. Findings – As hypothesized, results indicate POS mediates relationships between hindrance stressors and cognitive/emotional strains, but does not mediate relationships between challenge stressors and physical strains. POS does not moderate any of the relationships examined. Originality/value – This paper is one of few studies to examine challenge and hindrance stressors and to examine POS relative to physical strains.
Journal
Journal of Managerial Psychology – Emerald Publishing
Published: Sep 19, 2008
Keywords: Business support services; Perception; Stress; Workplace; Welfare