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Organizational Deflection or Who Owns the Real Problem Debunking the NursePhysician Conflict by Team Building

Organizational Deflection or Who Owns the Real Problem Debunking the NursePhysician Conflict by... A thirdparty facilitator was engaged to develop a design toresolve conflicts and begin team building between nurses and physiciansin a Canadian Community Hospital. Each group met individually and latertogether to identify perceived problems, but actual discussions focusedon administrative and strategic issues adversely affecting both groupsconcerned with patient care. Rather than focusing on the relationshipbetween each group, discussions dealt with operationalization of the newmissionstrategy with the objective of team building. The group sessionsresulted in an understanding of administrative manipulation and ensureda stronger collaborative effort for both groups by placing the problemwhere it really existed, with top administration. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Leadership & Organization Development Journal Emerald Publishing

Organizational Deflection or Who Owns the Real Problem Debunking the NursePhysician Conflict by Team Building

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0143-7739
DOI
10.1108/EUM0000000001172
Publisher site
See Article on Publisher Site

Abstract

A thirdparty facilitator was engaged to develop a design toresolve conflicts and begin team building between nurses and physiciansin a Canadian Community Hospital. Each group met individually and latertogether to identify perceived problems, but actual discussions focusedon administrative and strategic issues adversely affecting both groupsconcerned with patient care. Rather than focusing on the relationshipbetween each group, discussions dealt with operationalization of the newmissionstrategy with the objective of team building. The group sessionsresulted in an understanding of administrative manipulation and ensureda stronger collaborative effort for both groups by placing the problemwhere it really existed, with top administration.

Journal

Leadership & Organization Development JournalEmerald Publishing

Published: Jan 1, 1992

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