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Organizational commitment: exploring the role of identity

Organizational commitment: exploring the role of identity The purpose of this paper is to enhance the understanding of how identification process is associated with development of organizational commitment.Design/methodology/approachA mixed-method approach incorporating surveys and interviews was employed. Data were obtained from a manufacturing organization in Australia. A clustering method was employed to identify commitment profiles. Respondents belonging to the clusters representing commitment profiles associated with desirable organizational outcomes were identified for the qualitative stage of the research.FindingsThe results showed that both organizational identity and professional/occupational identity are positively linked to the development of organizational commitment. An in-depth analysis of the qualitative data demonstrated that engagement of personal/individual level of self in identification process enhances the development of organizational commitment.Practical implicationsThe findings suggest that human resource managers can build an effective identification process by strengthening feelings of organizational identity and creating a positive organizational image.Originality/valueTo the best of the author’s knowledge, this study is the first to employ a mixed-method approach to explore the relationship between organizational commitment and identification process. A mixed-method approach, on the one hand, enabled us to build on the existing objectivist commitment literature and explore commitment profiles, and on the other hand, it allowed us to provide a more complete and contextual portrayal of organizational commitment and identification process through qualitative interpretive strategies. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Personnel Review Emerald Publishing

Organizational commitment: exploring the role of identity

Personnel Review , Volume 49 (3): 17 – Mar 23, 2020

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Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
0048-3486
DOI
10.1108/pr-04-2019-0148
Publisher site
See Article on Publisher Site

Abstract

The purpose of this paper is to enhance the understanding of how identification process is associated with development of organizational commitment.Design/methodology/approachA mixed-method approach incorporating surveys and interviews was employed. Data were obtained from a manufacturing organization in Australia. A clustering method was employed to identify commitment profiles. Respondents belonging to the clusters representing commitment profiles associated with desirable organizational outcomes were identified for the qualitative stage of the research.FindingsThe results showed that both organizational identity and professional/occupational identity are positively linked to the development of organizational commitment. An in-depth analysis of the qualitative data demonstrated that engagement of personal/individual level of self in identification process enhances the development of organizational commitment.Practical implicationsThe findings suggest that human resource managers can build an effective identification process by strengthening feelings of organizational identity and creating a positive organizational image.Originality/valueTo the best of the author’s knowledge, this study is the first to employ a mixed-method approach to explore the relationship between organizational commitment and identification process. A mixed-method approach, on the one hand, enabled us to build on the existing objectivist commitment literature and explore commitment profiles, and on the other hand, it allowed us to provide a more complete and contextual portrayal of organizational commitment and identification process through qualitative interpretive strategies.

Journal

Personnel ReviewEmerald Publishing

Published: Mar 23, 2020

Keywords: Quantitative; Mixed methodologies; Qualitative; Manufacturing; Occupational identity; Organizational commitment; Organizational identity; Identification

References