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Organisational, work group related and personal causes of mobbing/bullying at work

Organisational, work group related and personal causes of mobbing/bullying at work This article investigates the causes of mobbing (bullying) at work. Mobbing is defined as a severe form of social stressors at work. Unlike "normal" social stressors, mobbing is a long lasting, escalated conflict with frequent harassing actions systematically aimed at a target person. It is argued that the organisation, the social system, a certain perpetrator and the victim have to be considered as potential causes of mobbing. Results of two samples of mobbing victims and a control group support this view. It is concluded that one-sided explanations on the causes of mobbing are likely to be inappropriate and that many cases are characterised by multi-causality - a common finding in conflict research. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Manpower Emerald Publishing

Organisational, work group related and personal causes of mobbing/bullying at work

Dieter Zapf
International Journal of Manpower , Volume 20 (1/2): 16 – Feb 1, 1999
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Publisher
Emerald Publishing
Copyright
Copyright © 1999 MCB UP Ltd. All rights reserved.
ISSN
0143-7720
DOI
10.1108/01437729910268669
Publisher site
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Abstract

This article investigates the causes of mobbing (bullying) at work. Mobbing is defined as a severe form of social stressors at work. Unlike "normal" social stressors, mobbing is a long lasting, escalated conflict with frequent harassing actions systematically aimed at a target person. It is argued that the organisation, the social system, a certain perpetrator and the victim have to be considered as potential causes of mobbing. Results of two samples of mobbing victims and a control group support this view. It is concluded that one-sided explanations on the causes of mobbing are likely to be inappropriate and that many cases are characterised by multi-causality - a common finding in conflict research.

Journal

International Journal of Manpower – Emerald Publishing

Published: Feb 1, 1999

Keywords: Organizational behaviour; Organizational conflict

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