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Online identity theft – an Indian perspective

Online identity theft – an Indian perspective Purpose – Today almost all businesses are connected online and net banking has becoming a buzzword. The concept of identity theft which was more known in the Western world is making its presence felt in developing economies like India. In this context, the purpose of this paper is to review the current scenario of phishing attacks in India and provide some countermeasures that can be adopted by online firms to fight this kind of attack. Design/methodology/approach – A few statistics related to the phishing attacks worldwide are compared with India's to gauge the severity of the problem. Security measures adopted by a few banks worldwide are reviewed and are compared with their counterparts in India. In the end, some guidelines are furnished on how to tackle the situation. Findings – There has been an increase in identity theft in the last few years which could pose a serious problem in the future, resulting in loss of trust by the customer towards net banking. Most of the Indian banks are taking initiatives to address the problem but still more work is to be done in the case of small and rural banks. Originality/value – Since identity theft is not only a concern of one individual but the responsibility of the concerned financial firm, measures needs to be taken to protect the identity and data of their online customers. This paper is an attempt to assess the present situation. Efforts have been made to come out with the security measures that can be adopted by different firms in enhancing security and protect the identity of their online customers. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Financial Crime Emerald Publishing

Online identity theft – an Indian perspective

D. Vijaya Geeta
Journal of Financial Crime , Volume 18 (3): 12 – Jul 19, 2011
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Publisher
Emerald Publishing
Copyright
Copyright © 2011 Emerald Group Publishing Limited. All rights reserved.
ISSN
1359-0790
DOI
10.1108/13590791111147451
Publisher site
See Article on Publisher Site

Abstract

Purpose – Today almost all businesses are connected online and net banking has becoming a buzzword. The concept of identity theft which was more known in the Western world is making its presence felt in developing economies like India. In this context, the purpose of this paper is to review the current scenario of phishing attacks in India and provide some countermeasures that can be adopted by online firms to fight this kind of attack. Design/methodology/approach – A few statistics related to the phishing attacks worldwide are compared with India's to gauge the severity of the problem. Security measures adopted by a few banks worldwide are reviewed and are compared with their counterparts in India. In the end, some guidelines are furnished on how to tackle the situation. Findings – There has been an increase in identity theft in the last few years which could pose a serious problem in the future, resulting in loss of trust by the customer towards net banking. Most of the Indian banks are taking initiatives to address the problem but still more work is to be done in the case of small and rural banks. Originality/value – Since identity theft is not only a concern of one individual but the responsibility of the concerned financial firm, measures needs to be taken to protect the identity and data of their online customers. This paper is an attempt to assess the present situation. Efforts have been made to come out with the security measures that can be adopted by different firms in enhancing security and protect the identity of their online customers.

Journal

Journal of Financial Crime – Emerald Publishing

Published: Jul 19, 2011

Keywords: Phishing; Security measures; Banking; India; Internet; Trust; E‐business

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