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Online access will reduce authortitle catalog search failure

Online access will reduce authortitle catalog search failure An analysis of library use studies previously published by this author Kilgour 1989 revealed that of every hundred user requests for a book, seven are not satisfied because the library has not acquired the book, eleven because there is a defect in the catalog or error in its use 3.45 to deficiency and 7.55 to user error, and twentythree because the book is not on the shelf. This paper demonstrates types of online catalog access that can reduce the failures caused by card catalog flaws or by user search errors by half. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Online Review Emerald Publishing

Online access will reduce authortitle catalog search failure

Kilgour, Frederick G.
Online Review , Volume 15 (5): 8 – May 1, 1991
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References (2)

Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0309-314X
DOI
10.1108/eb024379
Publisher site
See Article on Publisher Site

Abstract

An analysis of library use studies previously published by this author Kilgour 1989 revealed that of every hundred user requests for a book, seven are not satisfied because the library has not acquired the book, eleven because there is a defect in the catalog or error in its use 3.45 to deficiency and 7.55 to user error, and twentythree because the book is not on the shelf. This paper demonstrates types of online catalog access that can reduce the failures caused by card catalog flaws or by user search errors by half.

Journal

Online Review – Emerald Publishing

Published: May 1, 1991

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