PurposeThis paper aims to put the building manager (BM) as the professional responsible for implementing occupant engagement initiatives (OEIs) in the work environment and discusses the challenges they may experience in fulfilling their responsibilities.Design/methodology/approachThis paper is based on a review of nine studies (six academic journals and three conference papers) that discuss the design and implementation of OEIs in office buildings.FindingsThe following categories and sub-categories were identified: mediator (facilitative, stakeholder alignment and persuasive) and educator (context indifferent advice, context-dependent advice and expert knowledge). The authors argue that embodiment of these roles should be supported through the delivery mechanism of the OEIs, rather than assume them as given traits in organizational environments.Practical implicationsProponents of OEIs should expand their focus from supporting engagement of building occupants to fostering engagement of BMs and senior executives.Originality/valueThis study adopts the perspective of the building management profession to expose a gap in the design of energy-related occupant engagement interventions.
Facilities – Emerald Publishing
Published: Aug 6, 2018
It’s your single place to instantly
discover and read the research
that matters to you.
Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.
All for just $49/month
Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly
Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.
Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.
Read from thousands of the leading scholarly journals from SpringerNature, Wiley-Blackwell, Oxford University Press and more.
All the latest content is available, no embargo periods.
“Hi guys, I cannot tell you how much I love this resource. Incredible. I really believe you've hit the nail on the head with this site in regards to solving the research-purchase issue.”Daniel C.
“Whoa! It’s like Spotify but for academic articles.”@Phil_Robichaud
“I must say, @deepdyve is a fabulous solution to the independent researcher's problem of #access to #information.”@deepthiw
“My last article couldn't be possible without the platform @deepdyve that makes journal papers cheaper.”@JoseServera