Nurses’ work practices in design: managing the complexity of pain

Nurses’ work practices in design: managing the complexity of pain PurposeThe purpose of this study is to understand the activities in nurses’ work practices in relation to the design process of a self-monitoring application.Design/methodology/approachA design ethnographic approach was applied in this study.FindingsTo solve the problem of translating highly qualitative phenomena, such as pain, into the particular abstract features of a self-monitoring application, design participants had to balance these two aspects by managing complexity. In turn, the nurses’ work practices have changed because it now involves a new activity based on a different logic than the nurses’ traditional work practices.Originality/valueThis study describes a new activity included in nurses’ work practices when the nurses became part of a design process. This study introduces a novel way on how to gain a deeper understanding of existing professional practice through a detailed study of activities taking place in a design process. This study explores the possible implications for nurses’ professional practices when they participate in a self-monitoring application design process. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Workplace Learning Emerald Publishing

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1366-5626
DOI
10.1108/JWL-05-2019-0062
Publisher site
See Article on Publisher Site

Abstract

PurposeThe purpose of this study is to understand the activities in nurses’ work practices in relation to the design process of a self-monitoring application.Design/methodology/approachA design ethnographic approach was applied in this study.FindingsTo solve the problem of translating highly qualitative phenomena, such as pain, into the particular abstract features of a self-monitoring application, design participants had to balance these two aspects by managing complexity. In turn, the nurses’ work practices have changed because it now involves a new activity based on a different logic than the nurses’ traditional work practices.Originality/valueThis study describes a new activity included in nurses’ work practices when the nurses became part of a design process. This study introduces a novel way on how to gain a deeper understanding of existing professional practice through a detailed study of activities taking place in a design process. This study explores the possible implications for nurses’ professional practices when they participate in a self-monitoring application design process.

Journal

Journal of Workplace LearningEmerald Publishing

Published: Jan 2, 2020

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