“No more tears!” A local TQM formula for health promotion

“No more tears!” A local TQM formula for health promotion Given the fast diffusion and growing prominence of quality management in many industries, a new model for healthcare is designed which could serve as a serious contributor to health practices in third world countries. The aim of this research is to show the way that public and private hospitals in Cyprus function, and answer the question of how to increase total quality using public opinion in the healthcare industry in developing countries. Finally, having compared the total quality efforts of public and private hospitals in the Famagusta region of Cyprus, we conclude that the public sector is in a much worse position than the private sector in terms of total quality. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Health Care Quality Assurance Emerald Publishing

“No more tears!” A local TQM formula for health promotion

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Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
0952-6862
D.O.I.
10.1108/09526860410532775
Publisher site
See Article on Publisher Site

Abstract

Given the fast diffusion and growing prominence of quality management in many industries, a new model for healthcare is designed which could serve as a serious contributor to health practices in third world countries. The aim of this research is to show the way that public and private hospitals in Cyprus function, and answer the question of how to increase total quality using public opinion in the healthcare industry in developing countries. Finally, having compared the total quality efforts of public and private hospitals in the Famagusta region of Cyprus, we conclude that the public sector is in a much worse position than the private sector in terms of total quality.

Journal

International Journal of Health Care Quality AssuranceEmerald Publishing

Published: May 1, 2004

Keywords: Health services; Continuous improvement; Total quality management; Cyprus; Hospitals

References

  • Creating health and health promoting hospitals: a worthy challenge for the twenty‐first century
    Hancock, T.

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