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- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2000 MCB UP Ltd. All rights reserved.
- ISSN
- 1466-2760
- DOI
- 10.1108/14662760010800784
- Publisher site
- See Article on Publisher Site
Abstract
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09564230010310286. When citing the article, please cite: David Kelly, Chris Storey, (2000), ―New service development: initiation strategies‖, International Journal of Service Industry Management, Vol. 11 Iss: 1, pp. 45 - 63.
Journal
Library Consortium Management An International Journal – Emerald Publishing
Published: Aug 1, 2000
Keywords: New product development; Idea generation; Service operations